Privacy Policy

Privacy Policy


This privacy policy applies to the services supplied by Send It With Genie which operates in Australia.

Send It With Genie collects this information to be used for matching travellers with courier senders and vice-versa purposes only. At no stage is this information passed on or sold to third parties. Send It With Genie collects information that we believe is relevant in assisting our customers in their service requirements. This may include name, address, email address and travel details.

We may need to provide your information to certain parties relating to your engagement with Send It With Genie with your permission. The relevant parties are:

  • Clients of Send It With Genie;
  • Potential clients of Send It With Genie;
  • Send It With Genie insurance parties and;
  • Any person with a lawful entitlement to obtain the information.;

The information you provide is completely voluntary. You do not have to disclose information; however, in restricting information, you may be limiting our ability to assist you with our services.

Send It With Genie collects credit card details, driver's license copy and passport copy to complete the transaction and for identity verification purpose only. This information will be held in our system in the strictest confidentiality until the assignment is complete, after which they will be deleted from our system.At no stage is this information passed on or sold to third parties.

Privacy laws allow you to obtain a copy of any personal information we hold (with limited exceptions under the law). If you wish to access any information, please call Send It With Genie on 1300 79 80 69. If any information we have is incorrect we will take reasonable action to ensure we update and correct our records.

We welcome you to contact Send It With Genie if you have any questions or concerns regarding our privacy policy. If at any time you believe we have handled your information otherwise than in accordance with this Privacy Policy, please notify us immediately on 1300 79 80 69, and we will take reasonable action to rectify the situation.